Returns & Exchanges – SimplyBambino.com
Easy Return Process
Start your return in three simple steps:
- Visit our returns portal on SimplyBambino.com
- Enter your order number and email address
- Follow the guided process to complete your return
Return Eligibility
To be eligible for return, items must be:
- Unused and in original condition
- In original packaging with tags attached
- Free from any damage or alterations
- Returned within 30 days of delivery
Return Methods
Choose your preferred return method:
- Pre-paid shipping label ($6.95 deducted from refund)
- Drop off at any authorized shipping location
- Free returns for defective or incorrect items
Refund Processing
After we receive your return:
- Inspection within 3-5 business days
- Refund to original payment method
- Email confirmation sent
- Allow 5-10 days for bank processing
Exchange Options
We offer easy exchanges for:
- Different sizes
- Alternative colors
- Similar products
- Store credit
Non-Returnable Items
The following items cannot be returned:
- Used baby care products
- Opened hygiene items
- Final sale items
- Personalized products
Defective Items
If you receive a defective item:
- Contact us within 14 days
- Provide photos of the defect
- We’ll send a replacement immediately
- Free return shipping for defective items
Baby Product Returns
Special considerations for baby items:
- Must be unwashed and unused
- All original packaging included
- Safety seals intact where applicable
- Hygiene liners unopened
International Returns
Additional requirements for international returns:
- Customer pays return shipping
- Must include customs documentation
- Refund minus original shipping costs
Return Status Tracking
Monitor your return:
- Through our returns portal
- With provided tracking number
- Via email updates
- Contact customer service for assistance
Holiday Return Extension
Extended return period for holiday purchases:
- Items purchased November 15 – December 25
- Eligible for return until January 15
- Standard return conditions apply
Store Credit Option
Choose store credit for:
- Instant credit upon return scan
- No deductions for return shipping
- Bonus credit on select items
- 24-month validity period
Gift Returns
Gift returns are accepted for store credit within 30 days of delivery. Original order number required.
Return Authorization
Required for all returns. Unauthorized returns will be refused and returned to sender at their expense.
Quality Assurance Check
All returns undergo quality inspection. Items not meeting return standards will be returned to customer at their cost.
Partial Returns
Partial order returns accepted. Refund will be processed only for returned items meeting all return criteria.
Return Timeframe
Returns must be received within 14 days of return authorization. Late returns may be subject to restocking fees.
Start your return today through our simple online portal. We’re committed to making your return experience as smooth and stress-free as possible.